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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Madison Gowin

March 14, 2025

5  out of  5
rating by Madison Gowin
"Always love working with Cody Carpenter State Farm. Ryan was so much help & adding a new vehicle to my account was such a quick & easy process. Couldn’t recommend this office more!"
We responded:
"Madison, your feedback means everything to us! We’re always here to help and are so happy that Ryan was able to assist you with your auto insurance needs. Thank you for choosing our agency!"
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Nick Butts

February 27, 2025

5  out of  5
rating by Nick Butts
"I have nothing but good things to say about Cody Carpenter's State Farm. My experience was nothing short of amazing. I would also like to give a shoutout to Mr. Ryan Rolader, his expertise was at full display which made my transition very easy. His personality and attitude was also a highlight and he made for a great representatitive of not only this branch but the company as a whole. Thanks Ryan!"
We responded:
"Thank you so much, Nick, for your kind review! We're truly grateful to hear about your positive experience with us. It warms our hearts to know that Ryan's efforts made a difference for you. Your feedback means a lot to us, and we can't wait to welcome you back in the future."
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Melina Hicks

February 11, 2025

5  out of  5
rating by Melina Hicks
"Absolutely amazing first experience, and now I have better coverage too!!😭🙌🏽 Cody was amazing and so was his team! Thank y’all again so much"
We responded:
"Melina, thank you so much for your amazing feedback! We're absolutely thrilled to hear about your positive experience and that you're happy with your coverage. Cody and the team really appreciate your kind words. Remember, we're always here for you whenever you need us in the future!"
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Hannah Bagley

February 11, 2025

5  out of  5
rating by Hannah Bagley
"Outstanding service! Cody Carpenter's agency is always responsive, knowledgeable, and goes above and beyond to help. Highly recommend!"
We responded:
"Thank you for your thoughtful review, Hannah! It’s always our goal to provide clear, professional, and friendly service, and we’re so glad to know we delivered. We appreciate your trust in us! "
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Christian Zalewski

January 24, 2025

5  out of  5
rating by Christian Zalewski
"Cody and his team helped me save money on my car insurance and have always provided amazing service whenever I have any questions!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that our team could help you save on car insurance while providing excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch support."
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hector molinero

January 22, 2025

1  out of  5
rating by hector molinero
"I'm extremely disappointed with the service I received from Cody Carpenter and his team, including AJ and Terry. Despite multiple attempts to resolve issues with my account, they failed to address my concerns. In November, I cancelled my 12-month policy after paying for six months upfront. However, Cody Carpenter's team is now harassing me, claiming I still owe them money. This is unacceptable, especially considering I paid for the initial six months as agreed. The lack of communication, accountability, and professionalism from Cody Carpenter's team is alarming. As a customer, I expect timely resolutions to issues and accurate billing. Instead, I've experienced frustration, stress, and harassment. I would advise others to exercise caution when dealing with Cody Carpenter's team. Their inability to manage accounts, communicate effectively, and provide satisfactory customer service is a significant concern."
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Jessica Herman

January 17, 2025

5  out of  5
rating by Jessica Herman
"I can’t say enough about how great and easy Ryan made the process of switching over my auto insurance to them . He was so knowledgeable, very communicative, and made this a quick and pleasant experience!"
We responded:
"Thank you for choosing our agency for your auto insurance needs. We appreciate you!"
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Parker Jones

December 18, 2024

5  out of  5
rating by Parker Jones
"Awesome customer service! Quality experience, they take a lot of care into their work! Would recommend 10/10 times."
We responded:
"Thank you, Parker, for your fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same dedication."
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Candyce Heath

November 26, 2024

5  out of  5
rating by Candyce Heath
"Cody was amazing! I had to leave my old insurance company due to extremely high rates, and he made the switch so simple! Thanks again!"
We responded:
"Thank you, Candyce! We're thrilled to hear that Cody made your transition smooth and hassle-free. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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clay dunn

November 19, 2024

5  out of  5
rating by clay dunn
"Saved me a ton of money on my policy! Cody is the man!"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
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Kevin J

November 6, 2024

5  out of  5
rating by Kevin J
"Great company and even better customer service! I highly recommend this agency!"
We responded:
"Thank you, Kevin! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us."
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Micah Anderson

November 6, 2024

5  out of  5
rating by Micah Anderson
"Cody was very professional and helpful."
We responded:
"Thank you, Micah, for your kind words."
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Andrew Rolader

November 6, 2024

5  out of  5
rating by Andrew Rolader
"Cody and Ryan were great to deal with and super helpful!"
We responded:
"Thank you, Andrew! We're thrilled to hear that our team provided you with excellent service. Your positive feedback is greatly appreciated."
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jennifer green

October 16, 2024

5  out of  5
rating by jennifer green
"Extremely helpful and polite. Highly recommended!"
We responded:
"Thank you, Jennifer, for your kind words and recommendation! We're thrilled to hear that you found our service helpful and polite. Your satisfaction is our top priority, and we appreciate your support."
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Candice Wade

October 1, 2024

5  out of  5
rating by Candice Wade
"Donovan was great!!"
We responded:
"Thank you, Candice! We're thrilled to hear that Donovan provided you with excellent service. Your positive feedback is greatly appreciated."
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Mercedes G

September 22, 2024

5  out of  5
rating by Mercedes G
"Donovan helped me understand my policy and answered all my questions! Thank you!!"
We responded:
"Thank you, Mercedes! We're thrilled to hear that Donovan was able to assist you and clarify your policy. Your satisfaction is our priority, and we appreciate your kind words."
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Autumn Garrish

August 13, 2024

5  out of  5
rating by Autumn Garrish
"My experience with Cody Carpenter State Farm office has been nothing short of wonderful. Everyone is super nice, very knowledgeable, and not pushy! I’ve worked with Cody, Joey, Terry, and I’m sure I’m missing some but everyone is great and I couldn’t recommend them more!"
We responded:
"Thank you, Autumn! We're thrilled to hear about your positive experience with our team. Your kind words about our staff mean a lot to us. We appreciate your recommendation and look forward to continuing to serve you!"
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Ryan Hendrix

August 1, 2024

5  out of  5
rating by Ryan Hendrix
"Cody is one of the best State Farm agents I've ever experienced. He is a fantastic agent, and friend. Choose Cody as your Agent today and you will have a powerful ally in your daily battle with risk."
We responded:
"Thank you, Ryan, for your kind words and high praise! We're thrilled to hear that our team had made such a positive impact. Your recommendation means a lot to us. We're here to support you in managing your risks every step of the way."
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Cheryl Ann Gore

July 24, 2024

5  out of  5
rating by Cheryl Ann Gore
"Changing insurance companies is always a headache, but Joey was helpful and patient, making sure I understood and was satisfied with the new policy with State Farm. I highly recommend moving to State Farm, ask for Joey."
We responded:
"Thank you, Cheryl Ann! We're thrilled to hear Joey made your transition smooth and satisfactory. Your recommendation means a lot to us. Welcome to State Farm!"
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Talita Castro Souza

July 18, 2024

5  out of  5
rating by Talita Castro Souza
"Raquel is an insurance expert who truly cares! She explained everything clearly, made the process seamless, and was a pleasure to work with. Highly recommend her!"
We responded:
"Thank you, Talita, for your kind words! We're thrilled to hear that Raquel provided you with excellent service and made the process seamless. Your recommendation means a lot to us."
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RN Sonon

July 16, 2024

5  out of  5
rating by RN Sonon
"Terry was very helpful in answering my questions about insurance for my car, which I transferred to my daughter. She was kind and I was satisfied with her answers. Excellent representative of the State Farm agent."
We responded:
"Thank you for the amazing review! Our team works hard to provide a great insurance experience in Hoschton and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Grayson Roberts

July 12, 2024

5  out of  5
rating by Grayson Roberts
"I spoke with Terry Hedgepeth at the agency. She and the entire team have been very helpful as it pertains to general review of our account and ways to lower premiums. Thanks!"
We responded:
"Thank you for sharing your positive experience with Terry and our team. We are glad to hear that we could assist you with your account review and premium reduction options. We appreciate your feedback!"
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Dixie Lee Hall

July 11, 2024

5  out of  5
rating by Dixie Lee Hall
"When our agent retired State Farm moved our insurance business to Cody Carpenter in Hoschton Georgia ~ 5 stars is the max to give but they earn way more in excellent customer service.. call Ms. Terry Hedgepeth for all things insurance, she will take good care everything ."
We responded:
"Thank you for the kind words. We're thrilled to hear about your positive experience with our team. We appreciate your trust in us and look forward to continuing to provide excellent customer service."
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Sharon Michael

July 10, 2024

5  out of  5
rating by Sharon Michael
"Terry Hedgepeth was very professional and listened to what I needed. She helped me with my problem. Thank you, Terry. Good job!"
We responded:
"Thank you for your kind words, Sharon! We are thrilled to hear that Terry provided you with excellent service. We appreciate your feedback and look forward to assisting you in the future."
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Gabriel Biasoli

June 7, 2024

5  out of  5
rating by Gabriel Biasoli
"Cody Carpenter offers a great service. They are fast to care for their customers and always address my concerns."
We responded:
"Thank you for your kind words, Gabriel! Providing excellent service and addressing your concerns promptly are top priorities for us. We appreciate your feedback and look forward to continuing to serve you."